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For a number of reasons, healthcare carriers oftentimes pay less than their fair share of medical claims you've processed. When this happens, it usually ends up in the hands of your collections team, but the insurance companies can be crafty about avoiding payment. After 3 or 4 months when you've decided to zero out the balance, we'll step in and pick up where you left off.
Using proprietary AI technology, we'll analyze the last 5 years of unpaid claims and determine which balances are the most promising ones to pursue. Then our team of legal professionals will work with the insurance carriers to settle on a final payment amount. The entire process can take 6 months or more, but you don't pay a dime until our team has captured substantial dollars for you.
Our team is renowned for our success rate. Whereas most companies are only able to collect around 5% of underpayments, we average a 22% success rate for the past due balances we target.
